A cancellation policy will apply when cancelations occur from the participant within 48 hours of the scheduled and confirmed session. There will be no charges when this notice is given.
Once 24-hour notice has been provided, there will be a charge of 50% of the services.
Once less than 12-hour notice has been provided, there will be a 100% charge.
If the Provider cancels a booking on a confirmed date due to a team member not being able to attend, the provider will communicate with the client to arrange another day/time for the service.
No fees will be charged when the Provider must cancel due to uncontrollable circumstances.